Returns

Returns By You for Change of Mind

 

If you wish to return a product for a full refund (excluding any shipping costs) due to a change of mind, you may do so in accordance with the following process.

  

1.   Notify Little Nest by email within 7 days of receiving the goods.

 

2.   Return the product within 14 days of purchase to:

 

Attention Returns

Little Nest

477 Dean Street

Albury NSW 2640

 

3.   The returned product must be in its original packaging and be in a re-saleable condition and include proof of purchase.

 

4.   You are responsible for the costs of returning the product(s). Little Nest is not responsible for any damage or loss incurred during the return shipping process. It is recommended that you insure any returned product(s) for the value of their original sale costs against damage or loss during shipping.

 

5.   Upon receipt of the returned product in a re-saleable condition, we will refund you the purchase price of the product back through your original payment method.  We will not refund you for any shipping costs.

 

6.  This policy does NOT apply to customer special orders.

 

Change of Mind Returns are not permissable if you fail to contact Little Nest within 7 days of receiving the goods, and fail to return the goods back to the store within 14 days.

 

Returns by you for faulty or damaged products.

 

1.    If you wish to return faulty or damaged product we will happily repair, exchange or refund the purchase price on the following terms:

 

2.   If an item is received as faulty you must advise us by email within 14 days of receiving the goods.

 

3.   You must then arrange to return the damaged or faulty product to us within 28 days.  We will refund you the cost of returning the product to us.  The return address is:

 

Attention Returns

Little Nest

477 Dean Street

Albury NSW 2640

 

4.   When returning a faulty or damaged product you must provide us with proof of purchase.